Returns & Exchange

If you're looking to return or exchange your order, we are here to help!

• We offer returns or exchange within 3 days. The 3-day period for returns or exchanges begins the day you receive the product and includes three consecutive calendar days; if you receive the product on October 1st, you have until October 3rd to initiate a return or exchange.
• You can return your product for store credit, exchange to a different product or a refund to the original payment method.
• Sale items are Non-exchangeable and Non-refundable
• Items must be returned unworn, unwashed, undamaged with original tags.
• For All in-store purchases are Non-exchangeable and Non-refundable.
• Shipping fee for both return and exchange will be covered by customers. 

Processing time for refund or exchange

• 3-5 business days
• You will receive an email on the status of your return and the payment will be refund back to your original payment
• We will contact you if there is price difference on the exchange item

To initiate a return or exchange, please contact through email at hello@cloris.co.

*Cloris Fashion reserves the right for final decision on serving any customer.